CONTACT US

Use the form on the right to contact us.

Ask and tell us any questions about items, or if you're interested in a wholesale, rental, and any vintage items you are looking for.

Name
Name

218 Bedford Ave
Brooklyn, NY, 11249

3473316715

Rugged Road & Co. is men's vintage clothing specified store located in Williamsburg, Brooklyn, NY. Shop Rugged Road

Return Policy

 

 

 

It's our goal to provide value-priced, quality new and used items for our customers.

We hope you will be delighted with your new found treasure, but in case if you're not:

 

In-Store Return policy

  • We will issue a store credit within 10 days of the purchase for "new" merchandise only. The original receipt must be attached. If an item's ticket has been tampered with, we may not issue an in-store credit.
  • Due to their delicate nature, all of our vintage goods are final sale. Any of those items are sold "As is" and are neither returnable nor refundable.
  • Since we never have a sales and every merchandises are "one of a kind", price adjustments will not be given.
  • In-store credits are non-transferable. We may request ID when in-store credit is issued or redeemed.

Web-Store Return Policy

  • We do not offer refunds on items. If for some reason you are not completely satisfied with your purchase at our web-store, we will issue a store credit within 10 days of delivery for "new" merchandise only.
  • The item must be returned in new, unused condition in its original package, with your original receipt.
  • Due to their delicate nature, all of our vintage goods are final sale. Any of those items are sold "As is" and are neither returnable nor refundable.

Return Instruction

  • All returns must be approved by Rugged Road &co.. In order to process returning, first send us an email at info@ruggedroad-bklyn.com, and let us know which item you are returning and the reason. 
  • For all items, shipping costs are non-refundable and return shipping fees are the responsibility of the customer.
  • All return packages must be insured.